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FAQ





Frequently Asked Questions

Contact Us About Us  Order Information Shipping Returns Security/Privacy

Contact Us  


Email - contact@uniflora.us
Fax Number : 954 756 7166
Hours of Operation - 9:00 AM - 5:00 PM - Monday to Friday
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About Us  
This is the official web store of Uniflora Apicultores Associados Ltda, from Brazil, based in the USA.

We offer our products in some different discount volume prices, allowing you introduce any of them and check sales volume. As much you buy as much discount you get.

Our products are produced in Brazil and we maintain them available for fast delivery in our warehouse in Miami, Florida.

Our factory is the biggest in Latin America and all of our products are produced and controlled with up to date technology and the best of quality control. Many of our products has a seal of SIF (Federal Inspection Service), meaning that all lots are inspected by Brazil's Agriculture Ministry. 

Try our products! 

"We take better care of your Health"
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Order Information  


Placing Order Options - You can place online or by fax.
Placing Order Tips - Take better care with the correct address to prevent delivery at misplaced. Orders over $ 250 in the USA has Free Shipping by Ground.
Payment Methods Available - Major credit cards, PayPal, Money Orders and Cashier's Check
Problems with Your Order - Send an email to contact@uniflora.us
Change or Cancel an Order - Send an email to contact@uniflora.us

Additional information - Any questions regarding order: send an email to contact@uniflora.us
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Shipping


Free Shipping - USA - over $ 250 orders
Canada - over $ 400 orders
Asia - over $ 1,500 orders (excluding China and honey products)
Shipping Methods Available - 
USA : Ground - Priority Mail - Express Mail
International: "International by Air", "Global Express Mail EMS"


Shipping Times 
USA INTERNATIONAL ORDERS 
Ground - 3 to 7 days International by Air - till 3 weeks (common 12 days)
Priority Mail - till 3 days Global Express Mail EMS - till 2 weeks (common 1 week)
Express Mail - till 2 days Free Delivery over $ 300 - Canada - (till 12 days) 
Free Delivery over $ 200 - 3 to 7 days

just Global Express Mail EMS has tracking for International Orders

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Shipping Rates
Shipping Rates - dependable on weight and distance
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Return and Exchange Policy  


It is our sincere goal that you be completely satisfied with Uniflora purchase from Uniflora Health and Food Products LLC. You may return your purchase within the guidelines below. If you require additional information regarding our return policy, please do not hesitate to send us an e-mail. See important shipping instructions below under the Returning Your Order heading. 



Return and Exchange Policy: You have 15 days for a refund or 30 days for an exchange or credit (from receipt date) to decide if you like the item you purchased. You can return the unused packs if you are not completely satisfied with our product. Shipping and handling is not refundable unless you receive an incorrect or damaged item. No returns can be accepted without a Return Authorization Number . To receive your RA number, please contact us at contact@uniflora.us, or select the contact us link to send us an e-mail. Any items that have been used, or altered in any way cannot be returned. For exchanges, we will issue you a credit for the price of the item (excluding shipping charges).
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Security/Privacy  

This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

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Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.






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